Customer Satisfaction Survey

We take your feedback seriously.

We would appreciate you sharing your experience at ParkView Day Surgery by filling out the survey questions below. This will help us understand and improve our patient experience.

Patient Satisfaction Survey

First name (optional)

Last name (optional)

Email(Required)

Phone number (optional)

Admitting Surgeon(Required)

Date of admission(Required)

Please answer YES or NO or UNSURE to the following statements as appropriate as relating to our experience at ParkView Day Surgery.

The information provided to me at the time of pre admission phone call adequately prepared me for my admission.(Required)

The billing process and financial costs of my hospitalisation were explained to me well.(Required)

Access to the facility was easy, e.g. adequate parking, signage and lighting(Required)

I believe the time spent in the waiting area prior to admission was acceptable(Required)

During my stay I was kept informed at all stages of what was happening in a way that I could clearly understand.(Required)

I feel that my privacy and confidential information were respected.(Required)

I feel that staff communicated with each other about my treatment as necessary(Required)

Post operative instructions regarding medication and follow up care were provided to me in a way that I could clearly understand.(Required)

I was provided with details of what to do and who to contact in case of emergency after discharge.(Required)

The staff were friendly and courteous.(Required)

The hospital was clean and comfortable(Required)

I would be likely to recommend this hospital to family and friends.(Required)

Finally, do you have any further feedback or suggestions that could help us improve our services?(Required)

Further feedback

Thank you for your time.

We take your feedback seriously.

Patient Satisfaction Survey

Please answer YES or NO or UNSURE to the following statements as appropriate as relating to our experience at ParkView Day Surgery.

Speak to a member of our customer service team